MeetMaple
Website chat

For family-owned funeral homes and mortuaries

Families read your website before they ever call. Answer them there.

Type your firm's name below. In about thirty seconds you will be chatting with an assistant that already knows your services, your location and your hours, answering the way your own staff would.

Free. No account, no card, nothing to install. Nothing touches your phone line.

Friedel, Williams & Edmunds Funeral and Cremation Services website
F
Friedel, Williams & Edmunds Funeral and Cremation Services
Reading their site
Ask it anything
Real business, real answer

Real businesses. Real answers, read off their own websites.

Most
families compare two or three firms online before calling one
Quietly
is how people research this. They do not want to phone and ask
24/7
is when the questions come, not during your office hours
A family at midnight is reading three websites and choosing who to call in the morning. They will not pick up the phone to ask a question first.
Right now

They will not call to ask a small question

People in this moment do not want to speak to anyone until they have to. They want to read, quietly, and decide.

The hidden part

Your site does not answer the real questions

Do you do cremation. What does it cost. What happens first. What do I do right now. Those answers are rarely on the page.

Why it repeats

You never see the ones who leave

A family who could not find what they needed simply reads the next firm's site instead. It never reaches you as a call.

You already have four options. Three of them lose.

A contact form

  • They fill it in and wait
  • You reply tomorrow, they booked today
  • Most people never bother

A generic chat widget

  • Canned replies and a dead end
  • Knows nothing about your services and your location
  • Reads as a robot instantly

Live chat staffed by you

  • Only works while you are at a desk
  • Nobody is watching at 11pm
  • Slow replies lose the visitor

This

This
  • Answers instantly, day or night
  • Knows your services and your location because it read your own site
  • Takes the name and number for you

Three steps, about thirty seconds

You are not filling in a form or booking a call. You watch it read your business, then you talk to it.

1

Type your firm's name

Name and city. It finds your listing and shows the address so you know it has the right firm.

2

Watch it read your firm

Your listing, then your website page by page. Services, location, hours, the details a family looks for first.

3

See how it answers

Ask it what a family would ask at midnight. It answers with your details, in your firm's name, and takes a message rather than guessing.

Free. No account, no card, nothing to install. Nothing touches your phone line.

What you are probably thinking

Will it say the wrong thing to a grieving family?

It only states what it read on your own site and listing. When it does not know, it says so plainly and offers to take a name and number so your staff can follow up. It is built to refuse rather than guess.

Does this replace our staff?

No. This is a demo of what it knows and how it answers. Nothing is installed and nothing touches your line.

Our website barely says anything

Common in this profession. It starts from your Google listing, which carries your hours, location and phone, then adds whatever your site has.

Questions

How long does it take?

About thirty seconds. It stays quiet until it has finished reading, because a confident wrong answer is worse than a short wait.

Does it cost anything to try?

No. No account, no card, no install.

Where does it get its information?

Your Google Business Profile and your own website. Nothing else, and nothing invented.

Can it schedule an arrangement conference?

Not in this demo. It answers, it listens, and it takes a message. It will never claim to have scheduled something it has not.

See it answer as your business.

Thirty seconds, no account, nothing installed. If it does not sound like you, close the tab and you have lost nothing.

Free. No account, no card, nothing to install. Nothing touches your phone line.